Number overview
0800-500-9856 is a toll-free number (the 0800 prefix). It is reported as a fiber-line sales call.
Reported behavior
- Sales calls promoting a fiber-line switch or new contract have been reported
- Highlights upsides such as "your bill will go down" or "your line will be faster"
The Consumer Affairs Agency has warned that trouble around fiber-line phone solicitations is increasing.
How to handle this call
If you don't need it, decline with "I don't need it." Avoid making decisions on the spot and ask for a written explanation when needed.
Where to report or get help
- Consumer Hotline: 188
- Ministry of Internal Affairs and Communications - Telecommunications Consumer Consultation Center: 03-5253-5900