Number overview
042-816-3353 is reported as a scam call impersonating Rakuten Card and using a "security verification" pretext to extract card details. The hallmark is a polite tone used to manufacture trust.
Reported tactics
- The caller claims, "This is the Rakuten Card security desk"
- The caller asserts, "Please let us verify because we suspect fraudulent use"
- The caller uses a polite tone to build trust before extracting the card number and PIN
- Under the label "identity verification," the caller also extracts your date of birth and address
Rakuten Card will never ask for a PIN or the full card number over the phone.
How to handle this call
Don't share card information
No matter how polite the caller, never share a card number or PIN over the phone.
Verifying with Rakuten Card
If anything looks off, verify directly with Rakuten Card's official line at 0570-66-6910.
Where to report or get help
- Rakuten Card Contact Center: 0570-66-6910
- Police consultation line: #9110