Number overview
0800-777-0194 is a predatory operator pushing aggressive fiber-line switches. It receives so many complaints that it ranks among the top weekly searches on phone-number lookup sites.
Reported tactics
- The caller introduces themselves as a fiber-line agency and pitches a line switch
- Without consent, the caller proceeds unilaterally with "We'll start the procedure"
- Cancellation fees and installation costs are not adequately explained
- Calls keep coming even after being declined
Under the Telecommunications Business Act, you can cancel within 8 days of receiving the contract document via the initial contract cancellation rule.
How to handle this call
Don't pick up
The best approach is not to answer unfamiliar 0800 numbers.
If you've already signed
You can cancel within 8 days using the initial contract cancellation rule. Contact your consumer affairs center immediately.
Where to report or get help
- Ministry of Internal Affairs and Communications - Telecommunications Consumer Consultation Center: 03-5253-5900
- Consumer Hotline: 188