Number overview
0800-080-3390 is reported as a scam call impersonating SoftBank to pitch rate-plan reviews or new services. It is not a legitimate SoftBank phone number.
Reported tactics
- The caller claims, "This is SoftBank," and pitches a rate-plan review
- Under the guise of confirming contract details, the caller extracts personal information
- The caller pushes a switch to a new plan and signs you up for unnecessary options
- Using an 0800 number imitates a legitimate Free Dial
Genuine SoftBank communications can be verified through the My SoftBank app.
How to handle this call
Don't share personal information
Don't share contract details or personal information. Say, "I'll check at a shop," and hang up.
Where to report or get help
- SoftBank Customer Support: 157 (from a SoftBank mobile)
- Consumer Hotline: 188