Number overview
050-3125-1916 is a number with many reports of aggressive sales calls posing as "Energy Support" and using fake pretexts like switchboard inspections or electricity-rate reviews to push an in-home visit.
Reported tactics
- The caller introduces themselves as "Energy Support" and offers a free electrical-equipment inspection
- Some calls play music when answered and then disconnect (likely auto-dialing to confirm someone is home)
- During the visit, a high-cost switchboard replacement or electrical work contract is pushed
- The caller falsely claims that "the inspection is required by law"
There is no legitimate program that announces switchboard inspections to residential customers by phone. Periodic inspections commissioned by power companies are notified in writing in advance.
How to handle this call
Don't pick up - or hang up immediately
Don't engage with calls from anyone introducing themselves as "Energy Support." Never agree to an in-home visit.
If they show up at your door
Don't open the door; refuse through the intercom. If you've already signed a contract, you can cancel under cooling-off rules (within 8 days).
Where to report or get help
- Consumer Hotline: 188
- Police consultation line: #9110