Number overview
0120-958-930 is a toll-free number (the 0120 prefix). Phone-number directories carry user reports describing sales calls about internet line contracts such as SoftBank Hikari (as of 2026-08-03). This site previously described the number as sales disguised as an electricity-rate survey; after re-verification the reports we could confirm concern line sales, so we corrected the description.
Reported behavior
- Sales about fiber or internet line contracts and switchovers
- Solicitation that name-drops carrier service brands
Be careful when a line-switch pitch stays vague about the company name and contract terms. Phone-solicited telecom contracts can be cancelled under Japan's initial contract cancellation rule (within 8 days of receiving the contract document).
How to handle this call
If you are not interested, say so clearly and hang up. Do not share your current contract details or personal information. If you did sign up, you can use the initial contract cancellation rule.
Sources of the reports
The descriptions on this page are based on user reports posted to third-party phone-number directories (checked as of 2026-08-03). This site has not independently verified the caller, and nothing here identifies the caller definitively. The reporting sources we checked are:
- Number-lookup articles via Hatena Bookmark: reports of SoftBank Hikari line-contract sales calls (April 2026)
- Telnavi: user reports classifying it as internet/Wi-Fi line sales (nuisance score 66%)
Where to report or get help
- Consumer Hotline: 188
- Police consultation line: #9110
- Ministry of Internal Affairs and Communications - Telecommunications Consumer Consultation Center: 03-5253-5900