Number overview
0800-500-0291 is a toll-free number (the 0800 prefix). Calls from this number are reported as sales pitches promoting a switch to a different fiber-line provider.
Reported behavior
- Pitches such as "your line will be faster than the current one" or "your monthly bill will go down"
- Pushes you to switch to a specific ISP
- Tries to extract details about your current contract over the phone
The Consumer Affairs Agency has warned that trouble around fiber-line phone solicitations is increasing. The "it will be cheaper" pitch often comes with hidden conditions, and cancellation fees may apply.
How to handle this call
If you are not interested, say so clearly and hang up. Don't share your current contract details or personal information. If you do end up signing, you can use the initial contract cancellation rule within 8 days.
Where to report or get help
- Consumer Hotline: 188
- Ministry of Internal Affairs and Communications - Telecommunications Consumer Consultation Center: 03-5253-5900