Number overview
0120-924-094 is a phone number with many complaints about fiber-line sales calls introducing themselves as "Fact," an NTT East agency. The hallmark is calling branch offices to extract head-office contacts and contact-person names.
Reported tactics
- The caller introduces themselves as "Fact, an NTT East agency"
- The caller calls branch offices and tries to extract head-office contacts and contact-person names
- Calls keep coming even after being declined
- The NTT brand is used to manufacture trust
NTT East does not authorize agencies to extract head-office contacts by phone.
How to handle this call
Don't share information
Don't share head-office contacts or contact-person names. Say, "Please look it up yourself," and hang up.
Where to report or get help
- Ministry of Internal Affairs and Communications - Telecommunications Consumer Consultation Center: 03-5253-5900
- Consumer Hotline: 188