Category: Banks

Japan Post Bank: Official SMS Senders & Numbers - Is That SMS Genuine?

Sends SMS only in limited cases

Do they send SMS? (Official statements)

Japan Post Bank states it never requests customer information via email/SMS. The sole exception: URL-bearing SMS sent from 0120-992-504 or 0032-06-9000, only when a customer requests it during a call to support desks.

Officially published senders

Sender phone numbers / codes

0120-992-504
0032-06-9000

URL-bearing SMS from these two numbers are sent only upon the customer's request during a support call. Unsolicited URL SMS are not official.

Conversely, a message showing a listed name or number is NOT necessarily genuine: SMS sender displays can be spoofed. The safest approach is to avoid links in the message and check directly via the official app or a bookmarked official website.

Key points from official statements

The bank never asks for account numbers, PINs, login credentials or card details via email/SMS.
The bank warns that a displayed URL may look legitimate yet link to a different address when clicked.
The bank sends messages only from specific addresses/numbers and publishes a list of its official emails.

Legitimate domains (confirmed on the source pages)

jp-bank.japanpost.jp

Have a suspicious SMS at hand? Paste the message to instantly check it for common scam patterns.

Check it with the SMS Scam Checker

Sources (official pages)

Japan Post Bank: Beware of phishing emails

Primary sources verified on: 2026-08-02

Other organizations in this category

MUFG Bank Sumitomo Mitsui Banking Corporation (SMBC)Rakuten Bank

How to use this list correctly (disclaimer)

A sender not on this list is NOT necessarily a scam. Companies may add or change senders without notice, and legitimate SMS may arrive from numbers or names that are not officially published.

The content reflects what was published on the official pages as of each entry's verification date. Always check the linked official pages for the latest information.