Category: Banks
Rakuten Bank: Official SMS Senders & Numbers - Is That SMS Genuine?
Officially states it does not send SMSDo they send SMS? (Official statements)
Rakuten Bank officially states it never sends emails or SMS for identity-verification purposes.
Officially published senders
No official sender (number or display name) list is published.
The bank states it sends no identity-verification SMS; no official SMS sender list is published.
Conversely, a message showing a listed name or number is NOT necessarily genuine: SMS sender displays can be spoofed. The safest approach is to avoid links in the message and check directly via the official app or a bookmarked official website.
Key points from official statements
- Rakuten Bank sends no identity-verification emails/SMS; any such message in its name is not official.
- Legitimate URLs are under rakuten-bank.co.jp (e.g. fes.rakuten-bank.co.jp, money.rakuten-bank.co.jp).
- The bank recommends always logging in from a bookmarked official URL.
Legitimate domains (confirmed on the source pages)
- rakuten-bank.co.jp
Have a suspicious SMS at hand? Paste the message to instantly check it for common scam patterns.
Check it with the SMS Scam CheckerSources (official pages)
- Rakuten Bank: Beware of suspicious emails/SMS in the name of Rakuten Bank (notice dated 2015-12-22)
- Rakuten Bank: Security
Primary sources verified on: 2026-08-02
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How to use this list correctly (disclaimer)
A sender not on this list is NOT necessarily a scam. Companies may add or change senders without notice, and legitimate SMS may arrive from numbers or names that are not officially published.
Conversely, a message showing a listed name or number is NOT necessarily genuine: SMS sender displays can be spoofed. The safest approach is to avoid links in the message and check directly via the official app or a bookmarked official website.
The content reflects what was published on the official pages as of each entry's verification date. Always check the linked official pages for the latest information.