Number overview
050-2016-5000 is a phone number reported in connection with phishing scam emails and SMS messages impersonating JR East's reservation service "Eki-Net," claiming "your card cannot be used; you need to verify and update your registration." The link leads to a fake Eki-Net site.
Reported tactics
- An email or SMS with the subject "Your credit card registered with Eki-Net cannot be used" is sent
- You're prompted with "Please verify and update your registration" to lure you into tapping the link
- The link leads to a fake Eki-Net site that prompts for login and credit-card details
- A variant exploits Eki-Net's automatic withdrawal policy (auto-withdrawal after 2 years of no login) by faking a "withdrawal notice"
Eki-Net does not send withdrawal-notice emails in advance, nor does it ask for credit-card information by email or SMS.
How to handle this
Don't open the email or SMS link
Never tap a link in any email or SMS claiming to be from Eki-Net. Delete the message as is.
To check your Eki-Net status
Open the official Eki-Net site (eki-net.com) directly in your browser to log in. Don't access through any email link.
Where to report or get help
- Council of Anti-Phishing Japan: info@antiphishing.jp
- Police consultation line: #9110