Number overview
03-6691-8214 is reported as a scam call impersonating KDDI (au) to extract personal information under the guise of a rate-plan review. It is not a legitimate KDDI phone number.
Reported tactics
- The caller claims, "This is KDDI" or "This is au," and pitches a rate-plan review
- Some calls instead introduce themselves as "au Financial Plan"
- Under the guise of confirming contract details, the caller extracts personal information
- A "KDDI" call from a landline number (03) is itself unnatural
Genuine KDDI communications can be verified through the My au app or the official website.
How to handle this call
Don't share personal information
Don't share contract details or personal information. Say, "I'll check at an au shop," and hang up.
Where to report or get help
- au Customer Center: 157 (from an au mobile)
- Consumer Hotline: 188