Category: Credit Cards
JCB: Official SMS Senders & Numbers - Is That SMS Genuine?
No official statement on SMS usageDo they send SMS? (Official statements)
JCB officially states it never directs customers via email/SMS links to its automated phone line for identity verification, and never asks for card PINs via email/SMS.
Officially published senders
No official sender (number or display name) list is published.
No official SMS sender-number list is published.
Conversely, a message showing a listed name or number is NOT necessarily genuine: SMS sender displays can be spoofed. The safest approach is to avoid links in the message and check directly via the official app or a bookmarked official website.
Key points from official statements
- JCB never uses email/SMS links to route customers to its automated phone line for authentication; such messages are scams.
- JCB never asks for card PINs via linked sites, nor requests card numbers after MyJCB login.
- JCB publishes observed fraudulent email/SMS examples in its FAQ.
Legitimate domains (confirmed on the source pages)
- jcb.co.jp
Have a suspicious SMS at hand? Paste the message to instantly check it for common scam patterns.
Check it with the SMS Scam CheckerSources (official pages)
Primary sources verified on: 2026-08-02
Other organizations in this category
Related tools & pages
How to use this list correctly (disclaimer)
A sender not on this list is NOT necessarily a scam. Companies may add or change senders without notice, and legitimate SMS may arrive from numbers or names that are not officially published.
Conversely, a message showing a listed name or number is NOT necessarily genuine: SMS sender displays can be spoofed. The safest approach is to avoid links in the message and check directly via the official app or a bookmarked official website.
The content reflects what was published on the official pages as of each entry's verification date. Always check the linked official pages for the latest information.