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Other nuisance callsHigh risk

0570-550-987 phone number information

Basic Information

Number Type
Navi Dial (0570)

Number overview

0570-550-987 is a phone number with many complaints about calls introducing themselves as "iVisit" and pursuing National Pension premium payments. Calls keep coming about premiums that have already been paid, and some calls happen at night.

Reported tactics

  • The caller asserts, "Your National Pension premiums are unpaid"
  • Calls keep coming even when the premiums have already been paid
  • Calls occur at night and on holidays
  • Because they use a Navi Dial (0570) number, calling back incurs a charge

The Japan Pension Service contracts with private operators to encourage premium payment, but repeated calls to already-paid customers and nighttime calls are inappropriate. You can verify your pension payment status on the "Nenkin Net" portal.

How to handle this call

Check your pension payment status

Verify your status on Nenkin Net or with your nearest pension office. If nothing is unpaid, you don't need to respond to the call.

If calls keep coming

If saying you've already paid doesn't stop the calls, file a complaint with the Japan Pension Service at 0570-05-1165.

Where to report or get help

  • Japan Pension Service: 0570-05-1165
  • Consumer Hotline: 188

Frequently Asked Questions

What kind of call is 0570-550-987?

It's a call disguised as a National Pension premium-payment demand. Many recipients report that calls keep coming even after they've paid.

How can I check whether I have any unpaid pension premiums?

You can verify on the Nenkin Net portal or with your nearest pension office. If nothing is unpaid, you don't need to respond to the call.

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