Number overview
0120-984-344 is a Free Dial number (the 0120 prefix). It is reported as a sales call promoting unwanted-item pickup services or changes to telecom plans.
Reported behavior
- Sales calls for unwanted-item pickup services have been reported
- Pitches for telecom-plan changes have also been reported
- Calls may arrive even when you have not contacted the operator
Under the Act on Specified Commercial Transactions, re-soliciting consumers who have refused phone-solicitation sales is prohibited.
How to handle this call
If you don't need it, decline with "I don't need it." If the caller persists, block the number and you can also consult the Consumer Hotline (188).
Sources of the reports
The descriptions on this page are based on user reports posted to third-party phone-number directories (checked as of 2026-08-03). This site has not independently verified the caller, and nothing here identifies the caller definitively. The reporting sources we checked are:
- Number-lookup articles via Hatena Bookmark: reports of fiber/Wi-Fi sales calls in SoftBank's name
- jpnumber: registered as a self-described SoftBank caller
- X: a post describing a call from a claimed used-goods buyer
Where to report or get help
- Consumer Hotline: 188
- Police consultation line: #9110