Number overview
Several phone-number directories report 0120-271-031 as a number used by NTT East's "My Page" registration support center. However, the number could not be confirmed on NTT East's official website or official FAQ (as of 2026-08-03). This site states a caller identity as fact only when it can be confirmed via an official source, so this page presents the attribution as third-party reports.
If you receive a call
- If you do not recognize the number, there is no need to call back right away
- Check whether a voicemail message was left
- Sales and scam calls claiming to be NTT or NTT East (offering discounts or line switchovers) are also reported. If the call involves your contract, hang up and verify with NTT East's official desk (such as 116)
- If you are asked for a bank-account number, PIN, or verification code over the phone, suspect fraud
Important note
Free Dial (0120) numbers are widely used by corporate call centers, but the number format alone cannot tell you who is calling or whether it is safe. Do not share personal information until the caller has been officially verified.